Thank you for choosing to purchase from NikhatShop. We fundamentally believe you will be thrilled with the products you bought from us. That’s because we go out of our way to ensure the product quality and after-sales service meet your expectations. Considering current circumstances and demand, customers can return products by following the instructions below.

Returns Policy:

Please inspect the product in the presence of the delivery person upon receiving it. If you notice any defects or inconsistencies, kindly contact us at (+880) 1626-203432 immediately.

Conditions for Returns:

• If the product has expired or is damaged.
• If the product does not match its appearance as shown on our website or social media pages.
• If the product’s quality does not meet the standards described.
• If there is any issue with delivery.
• If the product’s weight is not as specified.
• If an incorrect product has been provided.

Refund Policy:

For the first time in Bangladesh, we offer you the unique opportunity to test our products. If you are not satisfied, you can request a refund within 10 days from the delivery date. If part of the product has been consumed, you will be charged for the consumed quantity. For any inquiries, please contact us at (+880) 1626-203432.

Conditions for Refund:

• Refunds will be processed within 3 days of receiving the returned product.
• Products must be properly packed when requesting a refund.
• The return shipping cost will be deducted from the total refund amount.